Last updated: July 11, 2026. These Terms of Service ("Terms") are a binding agreement between you (the parent or legal guardian who creates and controls the account, "you") and SRJ Consulting & Services LLC ("outcomestar," "SRJ," "we," "us," "our"), governing your access to and use of the outcomestar platform at outcomestar.app and app.outcomestar.app, including the parent portal, student websites, document generation, and all related pages, tools, and communications (collectively, the "Service"). By checking the acceptance box at signup, or by accessing or using the Service, you agree to these Terms and to our Privacy Policy and Disclaimer, each incorporated by reference. If you do not agree, do not use the Service.
outcomestar is a family-managed record system for a student's personal, academic, athletic, extracurricular, career, and higher-education history, with optional document generation (applications, resumes, reports) and an optional student website. It is a tool for organizing your own family's information. It is not a school, counselor, admissions service, recruiting agency, or scholarship provider, and it makes no guarantee of admission, scholarship, recruitment, financial aid, or any other outcome.
SRJ Consulting & Services LLC is a Texas limited liability company with its principal place of business at 13054 Cinderella Lane, Frisco, TX 75035-5194, United States. Contact information appears in Section 20.
Accounts are created and controlled by a parent or legal guardian, who is the account owner and the data controller for the student's record. You represent and warrant that you are at least 18 years old, have legal capacity to enter this agreement, and are the parent or legal guardian of, or otherwise legally authorized to manage the records of, each student you add. Students may be granted access appropriate to their age. You are responsible for the accuracy of the information you enter and for keeping your login credentials confidential; you are responsible for all activity under your account.
You own the records you store, and we claim no ownership of your content. You grant us only the limited license necessary to host, process, back up, display (as you direct), and generate the documents and websites you request. You may generate a report containing all stored data at any time, and you may request deletion of your account and its data, which we will complete within 30 days except where retention is legally required. Cancellation stops annual renewals; your structured record is never deleted for non-payment, though uploaded files may be removed 90 days after a storage plan lapses (see Privacy Policy and the pricing terms shown at signup).
You agree not to, and not to permit any third party to:
Membership is per student, billed annually by age band; storage is per family, billed annually; exact current prices are disclosed at signup and in your account before any charge. Founding-cohort access is provided under the terms of your invitation code, including any founding-pricing protection stated there. For students aged 0–10, a one-time age-verification charge applies as described at signup and in the Privacy Policy. When a student's birthday moves them into a new age band, the payment method on file is charged for the new band's annual price in advance of the birthday; we notify you before and after, and a failed charge triggers a grace period before the account is paused. You authorize us and our payment processor (Stripe) to store your payment method and charge these amounts. Paid amounts are non-refundable except where required by law. Applicable taxes may be added.
Optional features (for example resume tailoring, report narratives, essay analysis, and automated birth-certificate age verification) use AI models operating on your family's data under instructions that prohibit inventing facts. AI output is a draft for your review; you must verify it before relying on or submitting it. See the Disclaimer for the full limitations of AI-generated content. AI features may be metered or paid.
The Service and all of its software, design, text, graphics, logos, templates, and the selection and arrangement of the foregoing (excluding your content) are owned by SRJ Consulting & Services LLC or its licensors and are protected by United States and international intellectual-property laws. "outcomestar" and the outcomestar star mark are trademarks of SRJ Consulting & Services LLC. Except for the limited right to use the Service under these Terms, no right, title, or interest in our intellectual property is transferred to you, and all rights not expressly granted are reserved.
If you send us feedback, suggestions, or ideas about the Service, you grant SRJ a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable license to use them for any purpose without obligation or compensation to you. You represent that you have the right to grant this license.
The Service relies on third-party providers (including Stripe for payments, Cloudflare for edge security, and hosting, email, translation, and AI-model providers). Your use of the Service also involves those providers under their own terms and privacy policies. We do not control and are not responsible for third-party services.
We respect intellectual-property rights. If you believe content on the Service infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent that includes: your physical or electronic signature; identification of the copyrighted work; identification and location (URL) of the allegedly infringing material; your name, address, phone, and email; a good-faith-belief statement; and a statement, under penalty of perjury, that your notice is accurate and you are authorized to act. Designated agent: SRJ Consulting & Services LLC, Attn: DMCA Agent, 13054 Cinderella Lane, Frisco, TX 75035-5194, United States; support@outcomestar.app. We may remove infringing material and terminate repeat infringers.
The Service is provided on an "as is" and "as available" basis. We aim for high availability but do not warrant uninterrupted or error-free operation. We may add, change, or retire features. If we discontinue the Service, we will give at least 60 days' notice and a window to generate a report containing all stored data.
You agree to defend, indemnify, and hold harmless the SRJ Parties from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your content, your violation of these Terms, or your violation of any law or third-party right.
Except as provided in Section 16.5, you and SRJ agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service, whether in contract, tort, statute, or otherwise, and whether arising before, during, or after termination (each a "Dispute"), will be resolved exclusively by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules (or its Comprehensive Rules if the amount in controversy exceeds $250,000). The arbitrator decides arbitrability. Arbitration will take place in Collin County, Texas, unless the parties agree otherwise. Judgment on the award may be entered in any court of competent jurisdiction.
Arbitration fees are determined under the applicable JAMS rules and applicable law; each party bears its own attorneys' fees unless the arbitrator determines otherwise under applicable law.
You may opt out of this Section 16 by emailing support@outcomestar.app with subject "Arbitration Opt-Out," or by writing to SRJ Consulting & Services LLC, Attn: Arbitration Opt-Out, 13054 Cinderella Lane, Frisco, TX 75035-5194, within 30 days after first accepting these Terms. Include your name, email, and a clear statement that you opt out. If you opt out, Section 18 governs.
Either party may bring an individual small-claims action, and either party may seek injunctive or equitable relief in court to protect intellectual-property rights.
You may close your account at any time. We may suspend or terminate accounts that violate these Terms, with notice and an opportunity to generate a report containing all stored data, except in cases of serious abuse, child-safety risk, or legal requirement. Sections that by their nature should survive termination will survive, including Sections 4, 8, 9, 13, 14, 15, 16, 18, and 20.
These Terms, and any Dispute not subject to Section 16, are governed by the laws of the State of Texas without regard to conflict-of-law principles. Subject to Section 16, any judicial proceeding will be brought exclusively in the state or federal courts located in Collin County, Texas, and each party consents to that jurisdiction and venue.
We may modify these Terms; we will update the "last updated" date and, for material changes, provide reasonable notice (such as a site banner or email). Continued use after the effective date constitutes acceptance. We are not liable for delays or failures caused by events beyond our reasonable control. If any provision is held unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them freely. No waiver is effective unless in writing. These Terms, with the Privacy Policy and Disclaimer, are the entire agreement between you and SRJ concerning the Service.
SRJ Consulting & Services LLC, 13054 Cinderella Lane, Frisco, TX 75035-5194, United States. support@outcomestar.app or the chat bubble on this site.